We take data protection and privacy seriously and do everything we can to process (your) personal data in a lawful, fair, and transparent manner, so you can continue to entrust your personal data to us. We recommend that you read this statement carefully, as it relates to your rights and legal obligations.

Processing of Personal Data

Personal data refers to any information relating to an individual (referred to as the data subject in privacy law) who can be directly or indirectly identified. This may include data such as a person’s name, a photo, a phone number (even a work phone number), a code, a bank account number, an email address, a fingerprint, and so on. The processing of data refers to any operation or set of operations performed on personal data. These operations are quite varied and may include the collection, storage, use, modification, and communication of data.

Scope and Acceptance of this Privacy Statement

This Privacy Statement applies to the personal data we collect about you to offer you our products and services. By using the websites of LEM-AIR BV or by sharing your personal data (such as visiting different pages, requesting a quote, contacting us via the contact form, etc.), you explicitly agree to this Privacy Statement.

Collected Personal Data

LEM-AIR BV may collect personal data from various sources, including:
Online interactions with us
including through LEM-AIR BV websites or “branded” pages or applications of LEM-AIR BV on third-party social networks (such as Facebook).
Offline interactions with us
including through direct marketing campaigns, printed registration cards, participation in contests, and contact with
LEM-AIR BV’s customer service
Your interaction with online targeted content: (such as ads) offered by LEM-AIR BV or by service providers on behalf of LEM-AIR BV through third-party applications or websites.

Data Provided Directly by You

This includes data that you provide directly to us with your consent for a specific purpose, such as:
Personal contact information
including any information that LEM-AIR BV needs to contact you personally (such as your name, home or email address, and phone number);
Demographic information
including your age, gender, location (postal code, city, province, and geolocation), favorite products, hobbies, interests, and information about your family or lifestyle;
User-generated content
including content (such as photos, videos, and personal stories) that you create and then share with LEM-AIR BV (and possibly others) by uploading it to a LEM-AIR BV site.

Data Collected from Other Sources


We may collect information about you from other legitimate sources to offer you our products and services. Examples of such sources include external data collectors (Google Analytics), promotional partners (Google Adwords), public sources, and third-party social networks. This information may include:
Personal contact information
Any personal data that is part of your profile on a third-party social network 
(e.g., Facebook) and that the network is allowed to share with us (such as your name, email address, gender, birthday, city, profile picture, username, and friends list). More information about the data we can collect can be found on the website of the relevant social network.

Google Analytics & Cookies


This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are small information files stored on your computer or device by a website’s server via the browser, either temporarily or permanently. Cookies contain a unique code that allows your browser to be recognized during your visit to that website (a “session” cookie) or during future visits (a “permanent” cookie). Cookies help simplify, complete, and personalize the use of a website. For further information about the use of cookies, please refer to our Cookie Statement.

Personal Data of Children


LEM-AIR BV never knowingly requests or collects personal data from children under the age of 12. If LEM-AIR BV discovers that it has accidentally collected personal data from a child under 12, it will delete that data as soon as reasonably possible. LEM-AIR BV may, however, collect personal data from children under 12 directly through a parent or guardian with their explicit consent.

Data Retention


We process the data you voluntarily provide on our Website solely for internal use and the stated purposes (such as submitting your information through the contact form or when requesting a quote). The obtained personal data will not be shared with third parties unless you have given your specific consent. LEM-AIR BV will not retain your personal data longer than necessary for the stated purpose, taking into account our need to respond to inquiries, solve problems, improve services, offer new services, and comply with legal requirements. This means we may retain your personal data for a reasonable period following your last interaction with LEM-AIR BV. When the personal data we collect is no longer required, we will securely destroy or delete it.

Links to Other Websites


Various pages of our websites may contain links to other websites. These data protection guidelines apply only to our websites. We recommend that you review the data protection provisions on other sites. We are not responsible for the content of websites you access through links from our Website, nor do we endorse the content made available through these links.

Access and Correction


You have the right to request information and/or access to your personal data free of charge. You can send us a request (see article 11). If LEM-AIR BV cannot provide access to your personal data, it will inform you of the reason why access is not possible. According to the Privacy Law, you also have the right to have this personal data modified if it is incorrect. Additionally, you can have your personal data deleted or prohibit its use if it is incomplete or irrelevant.

Changes

LEM-AIR BV reserves the right to modify this Privacy Statement at any time. It is your responsibility to regularly review the applicable Website Privacy Statement and take note of the latest version.

More Information


For more information about privacy legislation in Belgium, please visit the website of the Belgian Data Protection Authority: https://www.gegevensbeschermingsautoriteit.be

Contact Us

Please contact us if you have any questions or comments regarding this Privacy Statement.
Phone: +32 2 411 69 00

Email: info@lem-air.com

This Privacy Statement was last updated on December 31, 2024.

LEM-AIR BV uses cookies to make your browsing experience easier and more enjoyable and to better tailor the content of its website to your needs and preferences. If you click on ‘Continue browsing’ in the banner, you give your explicit consent to the use of cookies in accordance with this cookie statement. You can withdraw your consent at any time by adjusting your cookie settings.

General Information
This Cookie Statement explains which cookies are used on the website. By visiting or using the website, you explicitly agree to the use of cookies as described in this statement. If you do not agree with this Cookie Statement, you must stop using the website immediately. The use of cookies by LEM-AIR BV is part of our general policy regarding the protection of your privacy and the processing of your personal data. Further information about this, as well as an overview of your rights in this regard, can be found in our privacy statement.

What are cookies?
“Cookies” are small information files that are temporarily or permanently stored on your computer or device by a website’s server via the browser. The cookies contain a unique code that allows your browser to be recognized during your visit to that website (this is a “session” cookie) or during future visits (this is a “permanent” cookie). Cookies help to simplify, complete, and personalize the use of a website.

Types of Cookies

Temporary cookies
Temporary cookies are only stored temporarily in the browser. Once the browser is closed and exited, these cookies are deleted.

‍Permanent cookies
Permanent cookies remain on your computer or mobile device, even when the browser is closed. Permanent cookies enable a person to be recognized during subsequent visits to the website. These cookies remain on the device until their expiration date is reached, a new cookie is installed, or they are manually deleted.

‍First-party cookies
First-party cookies are cookies that LEM-AIR BV manages and that belong to the visited website or application used.

Third-party cookies
Third-party cookies are cookies that are managed and placed by a third party during your visit to the website. Third-party cookies ensure that certain data is transmitted to third parties through our website. An example of this is Google Analytics. Third-party cookies may also be used for advertising, allowing customized ads to be displayed. In this case, these are advertising cookies.

Necessary cookies
Necessary or essential cookies are indispensable for visiting the website and for using certain parts of it. These cookies, for example, allow you to navigate between the different sections of the website or to fill in forms. If you refuse these cookies, certain parts of the website may not function optimally or at all.

Functional cookies
Functional cookies facilitate and enhance the operation of the website, providing a more personalized browsing experience. For example, they remember your language preferences and keep track of whether you have already been asked to participate in a survey, so you don’t see the same survey repeatedly.

Performance cookies
Performance cookies collect information about how visitors use the website, such as which pages are visited or the number of error messages displayed, to analyze and optimize the use of the website.

‍Advertising and personalization cookies
Advertising and personalization cookies are used to collect information about the browsing behavior of website users in order to offer advertisements or website content that matches their interests.
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Tracking cookies
Tracking cookies are used to trace the browsing behavior of website users across multiple, different websites to gather behavioral data or information on the visited websites.

Managing Cookies
Through your browser settings, you can refuse the installation of cookies. You can also delete already installed cookies from your computer or mobile device at any time. However, some parts of our website may not function optimally or at all.
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For instructions on how to refuse cookies in the most commonly used browsers, visit: http://www.aboutcookies.org.
For more information, see these links:
Cookies in Internet Explorer
‍Cookies in Mozilla Firefox
‍Cookies in Chrome
‍Cookies in Safari

‍Changes
LEM-AIR BV reserves the right to modify this Cookie Statement at any time. It is your responsibility to regularly review the applicable Cookie Statement and take note of the latest version.

This Cookie Statement was last modified and revised on December 31, 2024.